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  • Systemic Service Design
    Systemic Service Design

    Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges.Across fourteen chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions, to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems.However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems.For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation.As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues.Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualisation of service design within complex systems, providing readers with more scientific frames of reference.The book also draws upon case studies from South and North America, Europe, Asia and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers and politicians.

    Price: 36.99 £ | Shipping*: 0.00 £
  • Systemic Service Design
    Systemic Service Design

    Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges.Across fourteen chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions, to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems.However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems.For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation.As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues.Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualisation of service design within complex systems, providing readers with more scientific frames of reference.The book also draws upon case studies from South and North America, Europe, Asia and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers and politicians.

    Price: 135.00 £ | Shipping*: 0.00 £
  • This is Service Design Doing : Applying Service Design Thinking in the Real World
    This is Service Design Doing : Applying Service Design Thinking in the Real World

    How can you establish a customer-centric culture in an organization?This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Great customer experience needs a common language across disciplines to break down silos within an organization.This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success.

    Price: 39.99 £ | Shipping*: 0.00 £
  • This Is Service Design Methods : A Companion to This Is Service Design Doing
    This Is Service Design Methods : A Companion to This Is Service Design Doing

    In this book, you’ll find 54 hands-on descriptions that help you do the key methods used in service design.These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation.This is the print version of the method companion to the book This Is Service Design Doing (#TiSDD).It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format.Caveat: While methods are the building blocks of a service design process, owning a pile of bricks does not make you an architect or even a bricklayer.Success in doing service design certainly requires a mastery of these methods.However, you must also be able to combine them into a process that fits the context and needs of your organization and guide people through this new way of working.This book only contains the building blocks—the methods.It doesn’t detail how to assemble them into a cohesive design process or how to plan or manage it.Neither does it describe why people should invest in service design nor explain how to bring service design to life in your organization.For all of this (and more), please read This Is Service Design Doing.

    Price: 39.99 £ | Shipping*: 0.00 £
  • What is the decor of this Hutschenreuther porcelain service?

    The decor of this Hutschenreuther porcelain service is described as a classic and elegant design featuring a white background with a delicate gold rim. The pieces are adorned with intricate floral patterns in soft pastel colors, giving them a timeless and sophisticated look. The overall aesthetic is refined and luxurious, making it perfect for formal dining occasions or special gatherings.

  • Does the ADAC bicycle service also offer a home service?

    Yes, the ADAC bicycle service does offer a home service. If you are a member of the ADAC, you can request assistance for your bicycle at your home or any other location. The service includes repairs, flat tire assistance, and other minor mechanical issues. This home service is a convenient option for members who need help with their bicycles but are unable to bring them to a repair shop.

  • Does DHL offer a courier service for furniture?

    Yes, DHL does offer a courier service for furniture. They provide specialized shipping solutions for large and bulky items, including furniture, through their freight and transportation services. Customers can arrange for the pickup, packaging, and delivery of furniture items through DHL's network of global shipping services. Additionally, DHL offers insurance options for valuable and delicate furniture items to ensure safe and secure transportation.

  • How does a home delivery service work?

    A home delivery service works by allowing customers to place orders for products online or over the phone. The service provider then processes the order, picks the items from their inventory, and packages them for delivery. A delivery person then transports the items to the customer's specified address within a designated time frame. Customers can track the status of their delivery and receive their items conveniently at their doorstep.

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  • Home Service (Folk) The Home Service 1984 UK vinyl LP SAW3
    Home Service (Folk) The Home Service 1984 UK vinyl LP SAW3

    HOME SERVICE The Home Service (1984 UK 9-track LP complete with the lyric inner. The picture sleeve & vinyl remain in Excellent condition SAW3) Dont Let Em Grind You DownOne More DayNever Gonna Be A Cowboy NowPeat Bog SoldiersChaconneThe Old Mans SongDoin The Best I CanShe Moves Among MenWalk My Way

    Price: 10.00 € | Shipping*: 0.00 €
  • Service Design for Urban Commons
    Service Design for Urban Commons

    This book explores the application of service design to urban commons.It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta.The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process.The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good.This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), andService Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.

    Price: 44.99 £ | Shipping*: 0.00 £
  • ITIL INTERMEDIATE SERVICE DESIGN COURSEW
    ITIL INTERMEDIATE SERVICE DESIGN COURSEW

    ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design.This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course covers the management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting processes.Youll learn Detailed understanding of processes, functions and activities related to Service Design within the Service Lifecycle.Introduction to service designService design

    Price: 102.03 £ | Shipping*: 0.00 £
  • Wolfsburg Edition Parts Service metal tin sign home goods decor
    Wolfsburg Edition Parts Service metal tin sign home goods decor

    Wolfsburg Edition Parts Service metal tin sign home goods decor

    Price: 2.44 € | Shipping*: 1.99 €
  • How is the customer service at the furniture store Roller?

    The customer service at Roller furniture store is exceptional. The staff is knowledgeable, friendly, and always willing to help customers find the perfect furniture for their needs. They provide personalized attention and are patient in answering any questions or concerns that customers may have. Overall, the customer service at Roller is top-notch and contributes to a positive shopping experience.

  • How does the old furniture removal service work at Mömax?

    At Mömax, the old furniture removal service works by allowing customers to schedule a convenient time for the removal of their old furniture when they purchase new furniture from the store. The service is available for a fee and can be arranged at the time of purchase. Mömax's team will then come to the customer's home to pick up the old furniture and dispose of it responsibly, making the process of upgrading furniture more convenient for customers.

  • How can I find a home care service?

    You can find a home care service by conducting an online search for agencies in your area. You can also ask for recommendations from friends, family, or healthcare professionals. Once you have a list of potential agencies, you can research their credentials, read reviews, and contact them to inquire about their services and pricing. It's important to choose a reputable and licensed agency that meets your specific needs and requirements.

  • Which parcel service picks up packages from home?

    There are several parcel services that offer home pickup, including UPS, FedEx, and USPS. These services typically require scheduling a pickup online or over the phone, and may have specific requirements or fees associated with home pickup. Customers should check with their preferred parcel service for specific details on home pickup options.

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